If you have trouble with the amplikyzer2 software, please look here first and see if your question is answered. If this is not the case, please also look at the known issues and see if yours is a known problem. If so, please leave a comment on the corresponding issue, ideally giving some additional details under which circumstances the problem occurred. If your question is neither answered here nor exists in the issue tracker, please create a new issue and provide as much detail as possible.