- changed status to duplicate
The values in the reports are not updated after the work is logged
Dear Andriy,
Wrote you an email, but then figured out how to submit a ticket (was not logged in previously, sorry).
I have just installed your Time Reports for JIRA Cloud add-on, and I was amazed by its nice and clean user-friendly interface, by many different reports and configurations that it provides, and by the fact that it's lightweight and works fast.
Right after the installation, the add-on pulled all information from JIRA (all logged work) and displayed it properly in all its different reports.
However, after I logged more work and refreshed the reports, none of them displayed the updated values. They remained the same as they were right after the installation.
I have another Timesheets add-on from Tempo, and it shows the updated values properly. Therefore, I assume the issue is either somewhere in your add-on, or it's just me who did not configure something in the add-on.
Would you help with this, please?
Thanks, Stas
Comments (3)
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reporter Hi Andrey,
Thanks for your reply. I have read the details of the Issue
#1094. Following the recommendations from that issue, I have disabled the Tempo add-on and everything indeed started to work just fine! Thank you again for your great tool.Regards, Stas
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Great, I'm glad it works!
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Duplicate of
#1094.