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Generate report page loads slowly

Issue #979 resolved
Dastin Kuwałek created an issue

When I navigate to project details page, open reports module and select Time Sheet Report I need to wait 50 seconds until the report customization page loads.

Does jira timesheet plugin cache all of the groups and projects displayed on report customization page or does it query the database each time?

Please advise how to troubleshoot this performance issue.

Technical details: JIRA version - 7.1.7 jirateimesheet version - 3.0.6

Comments (29)

  1. Andriy Zhdanov

    Hi Dastin,

    Plugin does not cache, and does not query database directly, it uses JIRA api, and I would expect it to cache data. However, I'm asked about similar problem quite often last time (see issue#976 for example), but still can't come to distinct understanding the problem. It might be reincarnation of JRA-32510 though.

    Could you please clarify if you have big number of projects or groups or both? May be you could try Exclude Groups/Projects options in Administration - Add-ons - Timesheet Configuration, just to see if it is really a cause.

    Thank you.

  2. Andriy Zhdanov

    Another customer has managed to solve slow performance by removing/commenting this out of the dbconfig file:

    <jndi-datasource>
    <jndi-name>java:comp/env/jdbc/JiraDS</jndi-name>
</jndi-datasource>

    This seems to be related to jndi, and I'm not sure about any possible side effects of doing this.

    Thank you.

  4. Dastin Kuwałek reporter

    Andriy, I have done some math and got approximations based on metrics I gathered. Below are loading times before and after excluding groups in Timesheet Configuration Loading time metrics Timesheet gadget.png

    Based on the loading times I have counted approximately how many items per second are retrieved from JIRA: Approximation metrics for load times.png

    Is there a possibility to limit projects loaded? If yes, I would be able to gather approx loading time for Filters only.

  5. Dastin Kuwałek reporter

    Andriy,

    I have analysed the HTML which comes as response when navigating to Report customization page, below is part of the HTML with statistics Please comment on the screen with the statistics

    HTML statistics.png

    And response time from Google dev tool

    Reponse time Timesheet Report.png

  6. Andriy Zhdanov

    Hi Dastin,

    Sorry for confusion, Exclude Groups option is report configuration option, that can't have any influence.

    What I'd like you to try is really only Exclude Project option in Administration - Add-ons - Timesheet Configuration. When you select all projects there, report configuration should have no Projects in Project selector in report configuration, thus there may be difference in loading time.

    However, I should admit that all projects are still selected from database, and filtered by Exclude Projects configuration option, so it may take even more time to load report configuration page.

    Thank you.

  7. Dastin Kuwałek reporter

    Andriy,

    Limiting projects did not help decreasing loading time.

    I have turned on debug logging for packages:

    • com.fdu.jira.plugin

    • jira.timesheet.plugin

    • jira.plugin

    • net.java.ao

    • net.java.ao.sql

    But I have never seen logs from timesheet plugin.

    So I need answer to following questions:

    1. How can I know what really is happening when I open report configuration page?

    2. Could you direct me to class or tell me how to debug actions which happen when opening configuration page?

  9. Andriy Zhdanov

    Hi Dastin,

    Sorry, missed that.

    1. Report configuration page is generated by JIRA API, you may take a look at documentation and plugin atlassian-plugin.xml

    2. From plugin side, it can be delayed by ValueGenerators, all sources are here: https://bitbucket.org/azhdanov/jiratimesheet/src/default/src/main/java/com/fdu/jira/plugin/report/timesheet, however each value generator is using underlying JIRA API, and it's hard to say what may be causing delays.

    You may try to instrument value generators, and rebuild and reinstall plugin and see which of them takes long, if any. Please let me know if you'd like me to do it instead.

    Thank you.

  10. Dastin Kuwałek reporter

    Andriy, Thank you for your answers.

    I would appreciate if you could perform any performance tests on the value generators and other points in code, contacting JIRA to retrieve information. Since I have bought license and this is the only support channel for plugin.

    So I understand that because report configuration page is generated by JIRA I get no information in logs? Although I have done all the instructions in your documentation and got silence... this is confusing. You could add to the logging section in the documentation additional lines for JIRA packages that generate the report configuration page.

    As a long term resolution I suggest creating caches (could be ehcache) for groups, filters and projects. These caches would bring speed of your plugin to heavens and would take long only on first enter when filing the cache.

    Cheers

  11. Andriy Zhdanov

    Sorry, performance tests do not make sense, there is some problem in your specific JIRA, so I can only add additional logging to value generators, but you will need to install instrumented plugin and see if it produces any meaningful log data.

    Yes, report configuration page is mainly generated by JIRA, and value generators are thin clients, that do not have logging, but I will try to add some logging to let us see if any of them takes longer than it should.

    Building cache in plugin for this looks wrong for me, because plugin uses JIRA API for underlying data and it is JIRA responsibility to cache underlying data when needed.

  12. Andriy Zhdanov

    Hi Dastin,

    Please feel free to give patched plugin a try (diff attached for reference), download and install jira-timesheet-plugin-3.0.7.1-979.jar, enable DEBUG logging for com.fdu.jira.plugin.report.timesheet as described here, and see getValues* log messages as below:

    2016-09-14 09:22:18,883 http-bio-2990-exec-22 DEBUG admin 562x14226x1 1hh36w0 0:0:0:0:0:0:0:1 /secure/ConfigureReport!default.jspa [c.f.j.p.report.timesheet.GroupValuesGenerator] getValues took 1ms

    Note, these messages occur several times for single report configure page reload.

    UPD: Using #979 in plugin version causes problems displaying gadgets and some reports assests, so I've repackaged instrumated jar using -979 instead.

    Thank you.

  13. Dastin Kuwałek reporter

    Andriy,

    I have installed instrumented plugin which you sent me =) Below is stack of information logged when I open the Report configuration page in my JIRA.

    I will be grateful if you could help me interpret the content of logs, which I pasted below.

    All the best

    Dastin

    /secure/ConfigureReport!default.jspa [c.a.j.web.filters.ThreadLocalQueryProfiler] RESULT GROUP: OfBizDelegator
/secure/ConfigureReport!default.jspa [c.a.j.web.filters.ThreadLocalQueryProfiler]   8252:27104ms findByPrimaryKey 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2,7,4,2,5,4,4,3,4,2,4,3,3,3,2,3,3,2,4,3,8,3,3,2,3,3,3,3,3,4,3,2,4,2,2,5,3,2,2,3,2,2,6,4,4,3,4,4,2,4,2,5,2,3,3,2,3,3,4,2,3,3,2,4,4,5,3,5,2,3,3,2,2,3,7,3,6,3,4,4,3,4,2,5,2,3,4,4,2,2,4,3,5,4,3,3,2,2,2,3,2,3,3,2,4,3,3,3,3,4,2,4,2,3,3,5,3,3,3,2,3,4,2,2,3,2,1,2,2,5,3,3,5,3,4,4,4,3,5,4,4,2,4,2,4,5,3,3,4,5,3,4,3,2,2,2,3,5,3,7,4,6,4,3,3,3,4,2,5,3,4,3,4,3,3,4,3,3,2,2,3,4,4,4,4,4,4,2,2,4,3,4,2,4,5,2,3,2,3,5,3,3,3,3,3,3,3,2,3,4,2,4,4,3,3,4,3,3,3,3,3,2,2,3,2,3,4,2,2,3,3,3,2,2,3,2,2,3,2,4,2,2,3,3,2,2,3,2,2,2,3,5,6,4,4,4,5,5,2,2,2,4,3,3,2,1,2,3,3,17,4,6,3,2,2,3,3,2,4,3,3,5,2,3,3,2,5,2,2,4,3,3,2,3,3,3,4,4,4,4,2,4,3,4,2,3,3,3,2,3,3,3,4,2,3,3,3,2,3,3,2,2,2,3,3,3,2,3,3,3,3,3,3,2,2,4,5,3,4,2,4,3,3,3,3,3,3,4,3,3,4,3,3,3,3,3,3,4,3,3,3,3,2,3,2,4,2,3,4,2,2,3,2,3,3,3,2,2,2,3,2,3,4,2,3,4,4,7,4,3,3,2,3,3,3,2,3,2,3,2,3,2,2,3,3,3,3,2,3,3,3,3,2,3,2,2,3,2,4,3,3,2,2,2,2,2,4,2,3,3,2,4,2,4,3,2,3,6,3,2,4,2,3,2,3,3,4,2,2,3,3,3,5,4,2,2,5,5,2,2,4,4,3,4,3,3,3,3,7,3,5,2,4,4,3,4,3,2,4,4,6,2,3,2,3,2,2,2,3,3,3,2,2,2,2,3,3,3,3,2,2,2,3,3,3,3,3,2,3,3,3,3,2,2,2,2,2,2,3,2,3,2,3,2,2,2,3,2,2,3,2,2,3,3,3,4,2,3,2,3,4,3,2,3,2,3,2,4,4,2,3,3,4,3,3,3,2,2,4,3,3,4,4,3,3,2,2,3,2,2,2,1,2,3,2,2,3,2,4,3,2,3,3,4,2,4,5,4,3,3,2,3,2,2,2,3,3,3,2,3,3,6,3,2,2,2,3,2,5,3,3,3,5,3,4,3,2,3,2,3,2,3,3,4,2,2,3,2,3,3,3,3,2,6,2,3,4,2,3,3,4,12,3,2,3,2,2,2,3,1,2,2,3,2,2,2,2,2,2,4,2,3,2,3,3,3,3,2,2,2,3,2,2,2,3,3,3,3,4,4,2,2,3,2,2,3,3,3,2,3,3,4,2,2,3,2,3,2,3,3,2,2,2,3,3,4,3,3,3,4,4,2,2,4,2,3,3,3,2,2,3,3,2,5,2,3,5,3,3,3,3,3,2,3,3,4,4,4,4,4,2,3,4,3,2,3,3,3,2,2,2,5,2,3,3,2,3,2,5,3,2,2,2,3,8,3,3,3,3,3,3,2,4,3,2,3,3,3,2,3,3,3,3,3,3,3,2,2,3,6,2,2,2,3,4,5,3,6,4,5,2,3,2,2,4,3,3,4,3,4,2,2,3,4,2,3,3,3,2,2,4,2,3,2,2,2,2,4,2,2,4,4,3,4,3,4,2,2,4,4,7,4,4,4,3,3,2,3,2,4,3,3,3,2,4,3,3,2,4,3,3,3,3,3,3,2,3,3,3,2,3,3,6,6,5,3,3,2,3,4,2,3,3,3,2,2,4,4,4,3,3,2,3,2,3,1,2,3,3,2,3,2,2,4,3,4,3,3,2,2,2,3,3,3,3,3,3,5,4,2,3,2,2,6,2,3,2,2,3,2,2,2,2,3,3,2,2,2,3,2,3,4,4,3,3,2,3,3,3,3,4,4,3,3,3,5,3,3,2,2,2,2,2,2,3,2,2,3,1,2,4,3,3,4,4,4,4,6,2,2,5,3,3,2,2,2,3,2,3,3,3,3,2,3,2,2,3,2,3,2,3,3,2,4,3,4,2,3,3,3,4,2,3,3,4,2,3,3,3,2,3,3,4,3,3,3,2,2,1,2,2,3,6,3,3,2,3,3,4,3,3,2,3,2,2,3,4,3,3,3,5,2,3,4,2,2,3,3,3,2,2,2,4,2,3,3,3,2,3,3,2,4,2,5,2,2,4,3,3,3,3,2,2,3,2,4,3,5,4,2,4,3,4,3,2,4,9,4,3,2,5,3,3,5,3,3,2,2,3,4,4,3,3,3,2,4,3,3,1,2,4,3,2,2,2,3,2,4,3,2,2,3,2,3,3,2,2,3,2,2,2,2,3,3,3,3,4,3,3,4,4,4,4,6,2,4,4,2,3,3,4,2,5,6,3,3,8,4,5,3,5,4,6,3,3,4,5,4,4,2,4,5,4,2,4,3,4,3,3,2,3,2,4,5,3,2,4,5,4,6,3,5,3,3,3,2,2,2,3,2,3,4,3,3,2,2,5,4,5,3,4,3,3,3,3,3,3,3,4,3,3,3,4,4,5,4,4,2,5,4,3,6,5,3,3,4,3,4,5,2,3,3,4,4,4,3,2,3,3,2,3,3,3,3,4,3,5,4,3,3,6,3,2,4,2,3,3,2,3,3,3,3,3,4,4,3,4,4,3,4,2,3,2,4,5,3,5,3,3,3,4,3,6,3,3,3,3,3,3,5,4,3,4,3,4,2,1,4,3,5,3,3,3,3,3,3,3,3,3,4,4,4,4,5,3,3,4,4,4,3,2,3,3,3,3,3,3,3,2,3,3,4,1,3,3,4,3,2,2,3,3,3,4,3,4,4,3,4,3,3,3,5,4,3,4,4,2,3,3,3,3,3,3,3,2,3,4,5,4,4,2,2,3,3,3,4,5,3,3,2,3,4,4,2,5,4,4,2,4,4,5,3,7,4,4,3,4,6,3,4,4,3,4,4,2,5,4,3,4,2,3,4,3,27,3,2,5,2,2,5,7,3,3,7,3,2,4,4,4,4,4,5,4,3,3,2,4,5,4,3,2,4,5,5,4,4,3,3,3,4,1,3,3,6,2,2,4,3,1,4,2,4,3,3,2,4,3,6,4,3,4,4,2,3,5,5,3,3,5,3,3,3,2,3,3,2,4,5,7,3,4,5,7,3,2,3,3,2,2,3,3,2,3,3,4,6,3,3,6,3,3,3,3,4,2,3,2,2,7,3,3,3,2,4,2,7,3,3,4,2,4,5,3,3,2,4,3,1,3,5,3,3,7,2,3,6,2,3,3,2,2,7,3,3,2,2,2,2,2,2,2,2,2,7,3,2,3,4,2,7,4,4,3,2,5,3,2,2,4,4,3,3,3,3,2,3,4,4,3,4,2,5,2,8,3,7,4,2,3,3,1,3,4,5,3,5,2,1,2,2,2,3,2,1,3,2,3,2,3,2,1,2,3,2,3,5,2,2,3,2,5,4,3,7,3,5,2,3,4,3,3,3,5,4,8,5,6,6,4,6,3,3,4,2,2,3,3,3,2,4,3,4,4,4,4,2,4,4,7,4,4,6,2,4,2,4,2,3,4,8,2,2,2,4,4,3,5,3,5,4,4,3,7,5,3,14,3,3,3,5,4,4,5,3,3,3,5,3,4,4,4,3,3,4,4,2,4,5,2,3,2,3,2,3,2,2,4,3,3,2,3,3,2,3,3,2,2,2,3,2,3,4,2,4,2,4,3,4,5,3,2,3,4,4,2,3,2,3,5,6,3,4,3,3,5,4,4,4,2,8,3,5,3,2,5,6,6,5,4,4,2,4,5,4,5,3,4,7,4,5,6,4,4,6,4,3,6,6,6,4,4,3,4,3,5,2,4,8,5,4,5,5,4,3,2,4,3,6,2,4,3,6,4,6,4,5,3,3,3,4,2,2,3,2,3,3,3,4,3,2,3,2,3,2,3,7,3,2,3,3,3,2,3,4,3,4,3,3,4,3,8,5,4,6,2,6,5,3,4,3,3,3,3,3,3,5,2,8,3,4,4,4,4,3,3,2,3,3,3,3,3,2,2,2,3,4,4,4,2,2,2,2,2,4,4,3,3,4,3,3,3,3,4,3,3,4,3,2,2,2,2,2,2,2,4,4,4,3,3,4,4,4,3,3,4,2,3,3,4,2,3,4,4,4,2,4,3,3,4,4,5,4,6,3,5,4,5,2,6,3,7,4,4,3,5,6,7,7,3,4,10,5,5,3,4,3,6,4,3,5,4,3,5,5,7,5,4,2,3,3,2,4,4,3,3,3,2,3,3,3,3,2,3,6,2,4,4,2,6,3,4,3,3,4,3,8,5,4,3,2,5,3,1,3,2,4,4,2,3,3,4,2,3,4,4,3,3,3,3,4,3,4,4,3,4,2,2,4,3,5,4,4,3,4,3,4,4,3,2,3,2,4,4,2,4,3,7,2,4,3,3,3,4,8,3,5,6,5,3,4,5,3,4,4,5,4,4,4,4,3,3,3,3,4,4,5,4,6,5,6,2,3,2,4,3,2,3,8,3,4,4,4,3,3,4,3,4,3,2,2,2,4,4,2,3,3,4,3,3,3,4,3,2,2,2,2,2,2,2,2,2,2,2,3,3,4,2,4,2,3,7,6,2,2,2,3,2,2,3,3,3,2,2,2,2,3,3,2,3,3,3,2,3,2,4,2,12,4,3,2,2,2,3,3,2,3,3,3,3,3,3,3,2,3,2,3,2,2,2,4,3,3,2,2,3,2,4,3,2,4,2,3,5,3,3,4,4,3,5,3,4,5,2,2,4,3,3,3,3,3,3,3,2,8,2,5,3,3,5,7,5,3,4,3,4,5,4,3,2,3,3,4,5,4,4,3,6,4,3,4,3,3,3,3,2,3,2,2,3,2,4,3,3,2,3,3,3,3,4,3,3,3,4,2,3,3,3,4,3,3,6,5,4,4,4,3,3,3,3,3,4,3,3,3,3,4,3,3,2,2,2,3,3,4,4,3,3,3,4,5,4,3,3,5,3,4,2,4,3,4,2,3,3,3,4,3,4,4,3,4,5,3,2,4,5,2,4,3,3,3,4,3,3,3,3,3,2,5,2,3,2,4,2,4,3,2,3,3,5,3,3,5,3,2,5,3,3,4,4,5,6,2,3,4,4,5,4,3,5,3,3,4,3,2,3,6,5,3,4,3,3,2,5,4,4,2,5,4,4,2,4,3,3,3,4,3,4,5,3,3,4,3,4,3,4,5,4,4,3,3,3,3,3,4,3,2,3,3,2,2,2,2,2,2,4,3,4,3,3,3,4,5,3,3,3,3,3,2,3,2,3,2,4,4,3,2,2,2,2,3,3,3,3,3,5,3,3,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/secure/ConfigureReport!default.jspa [c.a.j.web.filters.ThreadLocalQueryProfiler] OfBizDelegator: 8252 keys (1 unique) took 27104ms/83942ms : 32.288963% 27104ms/query avg.
/secure/ConfigureReport!default.jspa [c.a.j.web.filters.ThreadLocalQueryProfiler] 
/secure/ConfigureReport!default.jspa [c.a.j.web.filters.ThreadLocalQueryProfiler] PROFILED : 8252 keys (1 unique) took 27104ms/83942ms : 32.288963% 3ms/query avg.
/secure/admin/ViewLogging!markLogs.jspa [c.a.j.util.log.LogMarker] 

    *********************************
    #### TEST TIMSHEETPLUGIN end ####
    *********************************
  14. Andriy Zhdanov

    Hi Dastin,

    This log entry is not relevant to timesheet, please see entires that have ValuesGenearator.

    Thank you.

  15. Dastin Kuwałek reporter

    Andriy,

    The logging information which I posted yesterday are shown in logs when I open the page /secure/ConfigureReport!default.jspa?&reportKey=jira-timesheet-plugin:report in my JIRA instance. How are they not relevant to timesheet?

  17. Dastin Kuwałek reporter

    Does it mean, that navigating to Timesheet report configuration page doesn't trigger the query which selects 8252 values?

  18. Andriy Zhdanov

    Sorry, I did not realise that it may explain slowness. I just meant that it's not caused by plugin itself, but you're right it most likely is triggered by Timesheet report configuration page loaded, and thus may relate to the problem.

    Then, is it possible somehow to clarify what does this log entry stand for? What keys are loaded, and why is it so slow?

  19. Dastin Kuwałek reporter

    I have attached the JIRA SQL log which contains SQL data generated by Timesheet Report Configuration page. I noticed that there are a lot of select's on 'moved_issue_key' table. Let me know what you think.

  21. Andriy Zhdanov

    Hi Dastin,

    It looks very strange that any issue data is loaded at report configuration page. There are only groups, projects, filters, roles and fields listed, which are administration objects and do not depend on issues.

    It could be helpful if Atlassian looks at this also. It might be problematic to get their attention though, because this is add-on problem. But I'd like to highlight that problem happens at report configuration page, where only administration objects are loaded and page itself is generated by JIRA.

    Thank you.

  23. Andriy Zhdanov

    Hi Dastin,

    Sorry for confusion, I meant that you could ask Atlassian Support for help, as JIRA customer.

    Thank you.

  24. Dastin Kuwałek reporter

    Adriy,

    Could you ask Atlassian Support for help, as Add-on developer? This would increase chance of solving issue in your Add-on.

  25. Andriy Zhdanov

    As add-on developer I can't understand what's going wrong in JIRA, and would like Atlassian to ask you for something that would help them to understand it. Add-on uses standard API and in your case something is causing slowness. It's necessary to get Atlassian attention to what you've found so far and they might ask you for something more if needed.

  26. Andriy Zhdanov

    Hi Dustin,

    Just noticed that low performance may be caused by big number of filters. If so, in version 3.0.8, it's now possible to configure Filter parameter to show only Favorite Filters, see Administration - Add-ons - Timesheet Configuration - Use Favorite Filters option.

    Thank you.

  27. Dastin Kuwałek reporter

    Hi Andriy,

    I have created Atlassian support ticket and ServiceDesk Agent asked me if you can be involved in the ticket directly. If you could email me (dastin.kuwalek@softwareplant.com) address which is registered on https://getsupport.atlassian.com so I can add you to Request participants to the support ticket.

    Thanks in advance!

  29. Andriy Zhdanov

    Dustin wrote:

    I have upgraded the Timesheet version on our test environment and instead of loading 3k filters,
it uploaded only 9 of my favorites, which reduced loading time from 60 to 2 seconds.
Although this is a good result, many of our business users are relying on generating reports based on filters.

    I believe 'Use Favorite Filters' option will not affect your business, it's just that every user will need to mark as favorite those filters he or she uses in reports.

  30. Log in to comment
Assignee
–
Type
bug
Priority
major
Status
resolved
Component
–
Version
3.0
Votes
2
Watchers
1