We are unable to connect from Power BI desktop app to our Jira using API token

Create issue
Issue #26 resolved
Former user created an issue

We are unable to connect from Power BI desktop app to our Jira using API token that we created using Api-tokens-for-jira plugin in jira. Do this plugin supports connection from power bi to Jira or not?

Official response

Comments (11)

  1. Roma Bubyakin


    Thank you for the ticket!

    It should work with Power BI desktop app, but let me double-check it.

    I would appreciate any additional details that could speed up the investigation (version of products, error message, logs etc.)

    Regards, Roman

  2. bhavikaa.-infosys

    Hi Roman,

    Ours Jira is a data center model with version 8.5.3

    API tokens for Jira version - 1.4.1

    Error message - web API key name is missing..



  3. Roma Bubyakin

    Do you use โ€œWeb APIโ€œ permissions?

    API Tokens used as a password in โ€œBasicโ€œ authentication as below:


    I look forward to your results,

  4. bhavikaa.-infosys

    Hi Roman,

    Yes earlier i was trying in Web API. I tried in Basic one now. But still no luck. Getting below error. I used username as my hpe email id, password as token.


  5. bhavikaa.-infosys

    Hi Roman,

    I have reset my failed login counts. But getting below error now:



  6. Roma Bubyakin

    Hi @bhavikaa.-infosys

    As I can see from the URL (part with โ€œ/plugins/servlet/โ€) you are using some additional plugin for the connection. That's why it is not working on your side and works on mine (I'm connecting directly).

    Now I can reproduce it locally and identify the root cause. Thanks to you, Bhavikaa!

    I will add support for that and release new version till tomorow.

    Btw, which plugin do you use for Power BI integration?

    Regards, Roman

  7. bhavikaa.-infosys

    Hi Roman,

    Thank you so much for releasing the new version and helping us with the quick resolution. I tried and able to connect successfully now from Power BI desktop app to Jira.

    Really Appreciate your help on this!

    Have a nice day! ๐Ÿ™‚



  8. Log in to comment