We are unable to connect from Power BI desktop app to our Jira using API token

[Former user]

We are unable to connect from Power BI desktop app to our Jira using API token that we created using Api-tokens-for-jira plugin in jira. Do this plugin supports connection from power bi to Jira or not?

[Roma Bubyakin [Wombats Corp]]

Hello,

Thank you for the ticket!

It should work with Power BI desktop app, but let me double-check it.

I would appreciate any additional details that could speed up the investigation (version of products, error message, logs etc.)

Regards, Roman

[bhavikaa.-infosys]

Hi Roman,

Ours Jira is a data center model with version 8.5.3

API tokens for Jira version - 1.4.1

Error message - web API key name is missing..

Thanks,

Bhavikaa

[Roma Bubyakin [Wombats Corp]]

Do you use “Web API“ permissions?

API Tokens used as a password in “Basic“ authentication as below:

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I look forward to your results,
Roman

[bhavikaa.-infosys]

Hi Roman,

Yes earlier i was trying in Web API. I tried in Basic one now. But still no luck. Getting below error. I used username as my hpe email id, password as token.

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[Roma Bubyakin [Wombats Corp]]

Hi Bhavikaa,

Most likely you have faild too many times to login and Jira try show you a captcha.

Could you please reset failed user logins as discribed here: https://confluence.atlassian.com/jirakb/reset-failed-user-login-count-442270086.html

And try once more?

Regards, Roman

[bhavikaa.-infosys]

Hi Roman,

I have reset my failed login counts. But getting below error now:

Thanks,

Bhavikaa

[Roma Bubyakin [Wombats Corp]]

Hi @{5db96c17c32caa0daa46ce59}

As I can see from the URL (part with “/plugins/servlet/”) you are using some additional plugin for the connection. That's why it is not working on your side and works on mine (I'm connecting directly).

Now I can reproduce it locally and identify the root cause. Thanks to you, Bhavikaa!

I will add support for that and release new version till tomorow.

Btw, which plugin do you use for Power BI integration?

Regards, Roman

[bhavikaa.-infosys]

Hi Roman,

PFA snapshot for power bi plugin details that we are using.

https://marketplace.atlassian.com/apps/1221150/power-bi-connector-for-jira?hosting=datacenter&tab=overview

Thanks,

Bhavikaa

[Roma Bubyakin [Wombats Corp]]

Hi @{5db96c17c32caa0daa46ce59} ,

v1.4.2 has been officially released.

Have a nice day, Roman

[bhavikaa.-infosys]

Hi Roman,

Thank you so much for releasing the new version and helping us with the quick resolution. I tried and able to connect successfully now from Power BI desktop app to Jira.

Really Appreciate your help on this!

Have a nice day!

Thanks,

Bhavikaa