No edit for 'Timesheet Reports and Gadgets for JIRA'

[Rilwan_Ahmed_NC]

Hi,

We are using Timesheet Reports and Gadgets for JIRA version 2.9.7.6. When we add this gadget in the dashboard, we dont get option to 'Edit'. Can you please assist on this issue.

[Andriy Zhdanov]

Hi Rilwan,

Looks like gadget is just added and Configuration dialog should be displayed straight away, so Edit menu item is not shown, however configuration dialog must have failed to display.

Could you please clarify JIRA version and also check if there are any errors in Browser Developer Console or in JIRA server log?

Thank you.

[Yanis Foris]

Andriy, reopen this issue, please, because we have same problem. Console output:

jira-timesheet-plugin:timesheetGadgetResources.js:2 Uncaught TypeError: Cannot read property 'values' of null at Object.Time.getDescriptor (jira-timesheet-plugin:timesheetGadgetResources.js:2) at descriptor (com.atlassian.gadgets.publisher:ajs-gadgets-lite.js:26) at com.atlassian.gadgets.publisher:ajs-gadgets-lite.js:4 at Object.reqOptions.success (com.atlassian.gadgets.publisher:ajs-gadgets-lite.js:4) at Object.success (com.atlassian.gadgets.publisher:ajax.js:16) at Object.AG.ajax.handleCallbacks (com.atlassian.gadgets.publisher:ajax.js:4) at Object.params.error (com.atlassian.gadgets.publisher:ajax.js:14) at j (com.atlassian.plugins.jquery:jquery.js:28) at Object.fireWith [as rejectWith] (com.atlassian.plugins.jquery:jquery.js:30) at c (com.atlassian.plugins.jquery:jquery.js:154)

[Andriy Zhdanov]

Hi Yanis,

Thank you for details. Looks like there is some REST request failed, could you please check Networks tab also?

Thank you.

[Yanis Foris]

Hi, Andriy. Screenshots were attached

[Yanis Foris]

Last screenshot is not correct. Attached once again

[Andriy Zhdanov]

Hi Yanis,

So, filters can not be loaded. Most likely you have too many filters, so request takes too long and is canceled. Could you please try enabling 'Favourite Filters' option in Administration - Add-ons - Timesheet Configuration, and see if it helps? It's available since plugin version 2.9.8 or 3.0.8.

Otherwise, you may face a problem, e.g. caused by sharing group with a group that has been deleted. You might need to check jira.log for errors additionally to figure out the cause.

Thank you.

[Yanis Foris]

Andriy, thanks for feedback. I put a tick on Favorite Filters point and edit option became available. But, actually I don't have many filters. Just 3 and with not great query result. (attached search queries)

[Andriy Zhdanov]

It shows only your Favorite filters, so your JIRA overall may have much more filters. You can double check it by turning-of Favorite Filters option, and see Filter parameter in Time Sheet Report configuration instead, it should work better there.

[Andriy Zhdanov]

Duplicate of #976.

[Yanis Foris]

Ok, thank you. Is this issue fixed in next versions or will be fixed for gadjet?

[Andriy Zhdanov]

Problem seems to be on JIRA side, that is solved by plugin with Favorite filters configuration option as workaround. There is no known bug in JIRA though. I can't create one because of lack of information. You may follow issue#979, for probably similar problem, or open new support ticket within Atlassian, if you'd like.