Need assistance using websudo for an api call to get snapshots

[Former user]

I need assistance using websudo for an api call to get snapshots from the api.

I have the following python packages installed: atlassian-python-api 3.12.1 jira 2.0.0

From atlassian/jira I am using the function called user_get_websudo() After doing this the final post command just returns None and I see the same 2 session cookies. So first I don't have a way to verify when I made this call if it actually go the websudo or not.

Then if that worked I should be able to do a GET command like this: jira.mysite.com/rest/confiugration-manager/api/1.4/snapshots/57

But when I run the get command I get a 401 error even though I have the same cookies set that were set when I called user_get_websudo. Do you have some instructions on how to use the user_get_websudo function? And how to verify it worked since it just returns None?

Also the end goal is to start snapshots with a POST. But for now I am trying the GET just to verify the websudo is working.

[Roma Bubyakin [Wombats Corp]]

Hello,

If it’s possible, I would like to propose a screen share session as the most efficient way to assist.

Please send an invitation link to [e-mail] with any suitable time and communication tool.

In case if screen share session is not possible, I would like to ask for the version of your Jira installation (server/DC) and script example for reproducing purposes.

Best Regards, Roman

[Mark Matchynski]

We cannot do a screen share. We have an on-premise DC version of JIRA. Version 8.15.0. Is there any documentation showing an example of using user_get_websudo then calling a function? Also how to read the output to verify the web sudo worked?

[Roma Bubyakin [Wombats Corp]]

Ok, Mark

I have tested on my own and found an issue with WebSudo.

By tomorrow there will be a new version released on the marketplace with a fix.

I would appreciate it if you update me if that helps.

Regards, Roman

[Roma Bubyakin [Wombats Corp]]

v1.4.3. Fixed #30, #32. Fixed access to WebSudo endpoints

→ <<cset 85b53871b556>>

[Roma Bubyakin [Wombats Corp]]

Hello,

I have found the root cause and have fixed the issue.

Feel free to update to v.1.4.3

Best Regards, Roman

[Mark Matchynski]

We installed the 1.4.3 you posted here. I tried again it now works with the wombat token

The endpoint I went to was: jira.mysite.com/rest/confiugration-manager/api/1.4/snapshots I was using the POST command to setup the snapshot. Then the GET command mentioned above also worked for me.

[Roma Bubyakin [Wombats Corp]]

Hi Mark,

Thank you for informing me back.

I’m happy that it works now

Regards, Roman